Returns & Refunds policy

Krishna Family Cafe & Restaurant (KFCR)

Effective Date: 1-April-2026

1. No Cancellation After Preparation

Once your order is confirmed and food preparation has started, cancellation is not allowed.

2. Eligible Refund Cases

Refunds will only be provided in the following situations:

• Wrong item delivered

• Missing items in the order

• Food quality issue (valid and verified complaint)

• Order not delivered

3. Refund Process

• Customers must report the issue within 2 hours of delivery.

• Proof (photo/video) may be required.

• Refunds will be processed within 3–7 business days via original payment method.

4. Non-Refundable Cases

• Change of mind after order placement

• Delay due to traffic/weather

• Incorrect address provided by customer

5. Partial Refunds

KFCR reserves the right to provide partial refunds based on the issue.

6. Contact for Refund

📞 +916299511005, +918764975878
📧 support@kfcr.in